Fire Department FAQ’s

Any time you need our assistance – you need an ambulance or other fire department assistance – it’s best to call 9-1-1 or 330-626-4113, even if it’s for a ‘non-emergency’ situation.

If the fire department duty crew is off station when you call our business line, the phone call will not roll over to the on duty dispatcher, causing a delay in getting the help you need. Our 9-1-1 dispatchers are highly trained to get all the necessary information needed and will contact us via radio, no matter where we are across the city. This ensures you get the right help as soon as possible.

The Portage County Health Department currently has certified Child Passenger Seat Technicians on staff. Call them at 330-296-9919, extension 126, for more information.

In an emergency, call 9-1-1. If you need the assistance of the fire department, please call our dispatch center at 330-626-4113 or 9-1-1.

If you need to speak with someone at the fire station for anything other than a response to any incident, please call  330-626-4664.

Call 330-626-4664 weekdays to inquire. Fire reports will be released only after the incident is closed. Emergency medical reports may only be released in accordance with Federal law.

Within Streetsboro City limits, you may do the following (certain restrictions may apply):

1. Have a barbeque, camp fire or cookout utilizing clean, dry wood, no larger that 2 feet high by 3 feet wide. No permit is required.
2. Eliminate certain agricultural wastes; disease and pest control. Must notify Ohio EPA in advance and meet all requirements.
3. Conduct a ceremonial fire. Must notify Ohio EPA in advance and meet all requirements.
4. Utilize certain occupational fires.

For answers to any other questions about lawful open burning, call the fire station business line at 330-626-4664, or the Akron Regional Air Quality Management District at 1-800-589-2480. Illegal open burning will be extinguished. Additionally, fines may be imposed by the municipality and/or regional and Federal authorities. More information is available here: https://epa.ohio.gov/portals/47/facts/openburn.pdf

The fire station is staffed 24 hours a day, however, there are times when no one is at the station due to multiple calls or training off station. If you need the fire department to respond to your home or business for any reason, please call 330-626-4113 or 9-1-1. Do not call the fire station to initiate a response. 

Occasionally, a person driving near the fire station experiences an emergency or otherwise needs to summon the fire department. The call button on the box is a direct link to our dispatch center, making our response faster any time of day or night.

To schedule a fire safety inspection, call the fire station business line weekdays at 330-626-4664 and ask for the Fire Prevention Bureau. A certified Fire Safety Inspector will schedule a convenient time to conduct your inspection. There is NO FEE for this service.

Normally, annual fire safety inspections happen automatically. However, if you need an inspection for any reason (insurance company requirement, etc.) just call to schedule. Our Fire Prevention Bureau can be reached at 330-626-4664 weekdays.

In fall 2019, the Streetsboro Fire Department moved all radio communications to the Ohio Multi-Agency Radio Communications System, better known as MARCS. This is a secure digital radio system that prevents unauthorized use of our assigned radio talk group. It also eliminates radio connectivity and interference problems we commonly experienced. If you purchase a 700/800 mHz (megahertz) trunking scanner, you will have the ability to have many different listen only talk groups after programming. Since these newer scanners can become very costly, you may also want to consider using one of several online radio scanners, many of which are free to use.​

Yes. Unless other arrangements are made with the Fire Prevention Bureau, all tests of fire protection equipment must be conducted during normal business hours and with a member of our Fire Prevention Bureau present. Your vendor is responsible for making these arrangements. Call our Fire Prevention Bureau weekdays at 330-626-4664 with any questions or concerns.

Visit the Fire Department COMMUNITY PROGRAMS page. For residential lock boxes, a printable application is available in the link. Completed applications and full payment can be sent or delivered to the fire station. A member of the department will contact you to set up an installation time. For commercial lock boxes, click on the Knox Box link. This will take you to the Knox Company page where you will select our department, pay for and place your order. Commercial Knox Boxes cannot be ordered through the fire department. Residential lock boxes will not be installed at any commercial property. For additional information, visit the Fire Department COMMUNITY PROGRAMS page, or call the fire station business line weekdays between 8:00AM and 4:30PM.